Winter Season - Section Waiter (Senior Service Staff)

Start Date: November 2025
 

• Acknowledgement and greeting of each guest.
• Booking and seating management.
• Preparing and finalising guest bills.
• POS management.
• Anticipation of guest needs.
• Table service and order taking.
• Maintaining up to date menu knowledge and provide concept explanations to guest.
• Communicate with kitchen on guest orders.
• Expediting orders to each table.
• Bussing & Table cleaning.
• Keeping aware of any guest allergies or requests.
• Resolve guest complaints with management.
• Upkeep of personal hygiene & cleanliness.

• Passionate about hospitality service.
• Previous service experience.
• Professional attitude with courteous and friendly manner.
• Punctual individual.
• Excellent communication skills.
• Team player.
• Fluent English. Japanese not essential but highly regarded.

Pay Rate

• ¥1,600 - ¥1,900 per hour.
• 25% overtime allowance worked above prescribed working hours for the month.
• 25% late night allowance for work between 10pm and 5am.

Employment Period

• November 2025 - March 2026
• Fully paid training at the start of the season.

Hours

• Generally 5 days per week, around 40 hours per week.
• Hours will vary through the season depending on business levels with less hours at the start and end of the season (more riding time!) and occasional overtime work during peak periods.

Lift Passes

• A Free Grand Hirafu season pass with an option of upgrading to All Mountain at an additional cost.
• If you do not need a pass, you will be offered a bonus payment of ¥45,000.

Travel Support Bonus

• ¥50,000 travel cost support bonus upon contract completion for new staff or ¥80,000 for returning staff.

Subsidised Accommodation and Staff Shuttle

• Subsidised staff accommodation available in Hirafu or Kutchan with all utilities, basic supplies and WiFi included.
• For staff based in Kutchan, there is a free staff shuttle to transport to and from work in Hirafu.

Free Ski & Snowboard Lessons

• Great for first-timers and beginners - free ski/snowboard group lessons with GoSnow (dependent on availability.)

Discounts on HTM's services

• Discounts on stays, restaurants, rentals, massages and more with HTM operated businesses.

Future opportunities in Niseko with the company

• For the best performing seasonal staff, we will want you back and can potentially sponsor a working visa for future seasons (provided you meet the sponsorship criteria). Full-time career options are also available.

Please click here if clicking above does not reveal the Application Form.