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Summer Season - Front of House Supervisor

Kumo is seeking experienced Restaurant Supervisors to lead the Front of House team in delivering exceptional experiences and meeting all Guest dining needs.

Start Date: 01 June 2023 (flexible)

Job Description

  • Oversee the running of the Front of House team for the rostered shift.
  • Delegation of tasks across the team.
  • Acknowledgement and greeting of each Guest.
  • Anticipation of Guest and team needs.
  • Table service and order taking.
  • POS & register use, including pre and post shift till counts.
  • Handling new reservations and questions from Guests via email and phone with the reservations software.
  • Maintaining up to date menu knowledge and provide concept explanations to Guests.
  • Communicate with the kitchen on Guest orders.
  • Keeping aware of any Guest allergies or special requests.
  • Assist with training service staff.
  • Resolve Guest or team complaints on shift or escalate to Front of House Manager if required.
  • Ensure your teams personal hygiene & cleanliness meets the Restaurant standards.


  • Experience in a management, supervisor or team leader role.
  • Passionate about hospitality service with previous restaurant experience.
  • Professional attitude with courteous and friendly manner.
  • Punctual individual.
  • Team player with excellent communication skills.
  • Intermediate Japanese language skills.

Employment Period

  • 01 June to 22 Oct 2023 (flexible), with the potential to extend.

Working Hours

  • 24-40 hours per week (as little or as much as you want).

Pay Rate

  • ¥1,750-¥1,850 per hour
  • 25% overtime rate
  • 25% late night work rate for work between 10pm and 5am.


  • Free meal provided while on shift.
  • Summer seasonal accommodation can be provided at a very low rate in Kutchan if you have a vehicle, or in Hirafu (approx. 20 min walk to work). Enquire for more details.

Interested in being a part of our team?

Please email your simple resume to: [email protected] or call 0136 55 5577.

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